• - Administration Services
  • Middleton, WI, USA
  • Full Time
  • Med,Dent,Vision; Company matching 401k; Co. paid life ins., STD, LTD; Generous Vaca, Holiday, Sick and other paid leave; various bonus opportunities

Mail Clerk

Middleton (Madison), WI

Want to join an exciting and collaborative company that offers competitive compensation and benefits packages – including various bonus opportunities, a flexible work environment, generous paid time off and leave policies, fully vested Company matching 401k, Company paid Life Insurance and Short and Long Term Disability policies, and professional and educational growth opportunities?


CapSpecialty® is seeking an experienced, business-focused Mailroom Clerk to become a part of their Administrative Services team. While delivering service excellence, this position will be responsible for the mail processing and mail retention functions of the entire Company.


Duties & Responsibilities:

  • Manually sort the company's incoming and interoffice mail by office and department and scan it into the Company's computer system for electronic distribution.
  • Manually sort, label, and postmark the company's outgoing mail and ensure it gets shipped to the proper location in a cost-effective, timely, and efficient way.
  • Serve as the central point of contact and primary internal resource for questions and communications relating to the processing of the company's mail.  Coordinate the timing of work breaks, trainings, vacations, and other time off with the other administration staff to maintain consistent mailroom operations.  
  • Ensure procedures relating to mail processing and mail retention remain efficient and cost-effective.
  • Ensure all document scanners and multifunctional machines in the Middleton office remain operational and that routine maintenance and repair tasks get performed as needed.


Education & Experience:

  • High School diploma or equivalent.
  • Prior experience working in an office setting preferred.
  • Customer service experience preferred.
  • Previous mailroom/scanning experience preferred.

Essential skills:

  • Effective written and verbal communication skills.
  • Ability to operate office equipment such as scanners, computers, printers, copiers, and multifunctional machines.
  • Strong organization and time management skills; Accurate and detail oriented.
  • Ability to think critically, work independently, and maintain confidentiality and professionalism with superior interpersonal skills.
  • Proficiency with Microsoft Outlook and Excel and familiarity with other Microsoft office products.


CapSpecialty®is a leading provider of specialty insurance and bonds for small- to mid-sized businesses in the U.S., offering commercial Casualty, Professional Liability, Surety and Fidelity products in all 50 states and the District of Columbia.  By working with select partners through a limited distribution model, CapSpecialty's creative, hard-working team provides personalized service and cultivates mutually successful partnerships to deliver positive results.  CapSpecialty's carriers have an A ("Excellent") rating from A.M. Best, writing both admitted and non-admitted policies on the paper of Capitol Indemnity Corporation, Capitol Specialty Insurance Corporation and Platte River Insurance Company – Berkshire Hathaway companies. For more information please visit


Apply today!


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